Terms & Conditions

Welcome to Millet Fresh Field. These Terms and Conditions ("Terms") govern your access to and use of our website and services, including the purchase of our nutritious millet breakfast products. Please read these Terms carefully before using our services.

By accessing our website, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services. These Terms are subject to Indian law and jurisdiction.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. These Terms constitute a legally binding agreement between you and Millet Fresh Field.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

2. Company Information

Business Name: Millet Fresh Field
Registered Address: Basant Sadan (Trainee Gali), Behind River view Petrol pump, Dujra, Patna 800001
Contact Email: milletfreshfields@gmail.com
Contact Phone: +91 9508995685

3. Products and Services

We sell nutritious, healthy millet-based breakfast products made with 100% herbal ingredients. Our products are:

• Certified for local and global markets
• Made with natural, wholesome ingredients
• Packaged to maintain freshness and quality

Product Information: We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition for a refund.

Pricing: All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. However, prices for confirmed orders will not be changed.

4. Account Registration

To make purchases on our website, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and make purchases. By creating an account, you represent that you meet this age requirement.

5. Orders and Payment

5.1 Order Placement

When you place an order, you are making an offer to purchase products at the prices and on the terms stated on our website. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or fraud prevention.

You will receive an order confirmation email upon successful order placement. This confirmation does not constitute acceptance of your order; it is merely an acknowledgment that we have received your order request.

5.2 Payment

We accept payments through Razorpay, a secure payment gateway compliant with PCI-DSS standards. Payment methods accepted include:

• Credit Cards (Visa, Mastercard, Rupay)
• Debit Cards
• Net Banking
• UPI
• Digital Wallets (Paytm, PhonePe, Google Pay, etc.)
• Buy Now Pay Later options (subject to availability)

All payments are processed securely through Razorpay. We do not store your complete payment card information on our servers. Payment is processed at the time of order placement. If payment is unsuccessful, your order will not be processed.

Payment Security: All transactions are encrypted using SSL technology and processed in accordance with Razorpay's security standards.

6. Shipping and Delivery

We use Shiprocket as our shipping and logistics partner to fulfill and deliver orders across India. Please refer to our Shipping & Delivery Policy for detailed information on:

• Shipping timelines and delivery estimates
• Shipping charges and methods
• Delivery areas and restrictions
• Order tracking
• Delivery instructions and requirements

Risk of loss and title for products purchased from us pass to you upon delivery to the carrier (Shiprocket) or when we deliver the products to you, whichever occurs first.

7. Returns, Refunds, and Cancellations

Please refer to our Refund & Cancellation Policy for detailed information about returns, refunds, and order cancellations. In summary:

• You may cancel an order before it is shipped
• Returns are accepted within 7 days of delivery for eligible products
• Refunds are processed according to our refund policy
• Certain products may not be returnable due to hygiene and safety reasons

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Millet Fresh Field or its content suppliers and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent.

9. User Conduct

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any worms, viruses, or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Collect or store personal data about other users
• Use automated systems to access the website
• Impersonate any person or entity

10. Limitation of Liability

To the maximum extent permitted by Indian law, Millet Fresh Field and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Unauthorized access to or alteration of your data
• Any products purchased through our website
• Conduct of third parties on our website

Our total liability to you for all claims arising from or related to the use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Millet Fresh Field and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or transmit through our website

12. Dispute Resolution

Any disputes arising from or relating to these Terms or our services shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Jurisdiction: All disputes shall be subject to the exclusive jurisdiction of the courts in Patna, Bihar, India.

Consumer Grievances: In case of any consumer grievance, you may contact us at the contact information provided in Section 2. We are committed to resolving disputes amicably. If we are unable to resolve a dispute, you may approach the consumer forum as per the Consumer Protection Act, 2019.

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms that is due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network or equipment failures, or strikes.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Cancellation Policy, and Shipping & Delivery Policy, constitute the entire agreement between you and Millet Fresh Field regarding the use of our services and supersede all prior agreements and understandings.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Millet Fresh Field.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us: